Need to speak with PLDT support? This site organizes the fastest ways to reach help—hotline, chat, and self-service steps. Chat option: use PLDT Cares Messenger to report a service issue, request reconnection, and handle aftersales transactions. FAQ topics include: Is calling 171 free? What is the 171 number? How to call 177 using a mobile phone? How to call a PLDT landline from a cellphone? For enterprise needs, many teams prefer scheduled calls and email support—this guide summarizes options and what details to prepare.

Need to speak with PLDT support? This site organizes the fastest ways to reach help—hotline, chat, and self-service steps.

Chat option: use PLDT Cares Messenger to report a service issue, request reconnection, and handle aftersales transactions.

Aftersales support includes updating your phone number, requesting relocation, and managing account-related requests. Troubleshooting covers common problems like no internet connection and LOS red light, plus quick checks before contacting support.

FAQ topics include: Is calling 171 free? What is the 171 number? How to call 177 using a mobile phone? How to call a PLDT landline from a cellphone?

For enterprise needs, many teams prefer scheduled calls and email support—this guide summarizes options and what details to prepare.

Support Tips

Aftersales support includes updating your phone number, requesting relocation, and managing account-related requests.

Troubleshooting covers common problems like no internet connection and LOS red light, plus quick checks before contacting support.

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FAQ topics include: Is calling 171 free? What is the 171 number? How to call 177 using a mobile phone? How to call a PLDT landline from a cellphone? For enterprise needs, many teams prefer scheduled calls and email support—this guide summarizes options and what details to prepare.