Troubleshooting reminders: check power, cables, modem lights, and restart your device before escalating.
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Need to speak with support? Prepare your account details, service address, and a short description of the issue.
Troubleshooting reminders: check power, cables, modem lights, and restart your device before escalating.
Chat with Us: PLDT Cares Messenger can help with reporting service issues, reconnection requests, and aftersales transactions.
Aftersales support: update your phone number, request a relocation, and manage post-install service needs.
Troubleshooting reminders: check power, cables, modem lights, and restart your device before escalating.
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