PLDT Support Guide: hotline, chat, and troubleshooting resources in one place. Need to speak with PLDT support? This site organizes the fastest ways to reach help—hotline, chat, and self-service steps.
Chat option: use PLDT Cares Messenger to report a service issue, request reconnection, and handle aftersales transactions.
Aftersales support includes updating your phone number, requesting relocation, and managing account-related requests.
Troubleshooting covers common problems like no internet connection and LOS red light, plus quick checks before contacting support. FAQ topics include: Is calling 171 free? What is the 171 number? How to call 177 using a mobile phone? How to call a PLDT landline from a cellphone?

For enterprise needs, many teams prefer scheduled calls and email support—this guide summarizes options and what details to prepare.

Use the navigation to open detailed guides for contact options, aftersales, reconnection, and internet troubleshooting.

Support Tips

This site is an independent information resource and is not affiliated with PLDT.

PLDT Support Guide: hotline, chat, and troubleshooting resources in one place.
Home

Need to speak with PLDT support? This site organizes the fastest ways to reach help—hotline, chat, and self-service steps.

Chat option: use PLDT Cares Messenger to report a service issue, request reconnection, and handle aftersales transactions.

Aftersales support includes updating your phone number, requesting relocation, and managing account-related requests.

Troubleshooting covers common problems like no internet connection and LOS red light, plus quick checks before contacting support.

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FAQ topics include: Is calling 171 free? What is the 171 number? How to call 177 using a mobile phone? How to call a PLDT landline from a cellphone?

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For enterprise needs, many teams prefer scheduled calls and email support—this guide summarizes options and what details to prepare.

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Use the navigation to open detailed guides for contact options, aftersales, reconnection, and internet troubleshooting.

Aftersales support includes updating your phone number, requesting relocation, and managing account-related requests.

Troubleshooting covers common problems like no internet connection and LOS red light, plus quick checks before contacting support.

This is a house with a garden on the rooftop FAQ topics include: Is calling 171 free? What is the 171 number? How to call 177 using a mobile phone? How to call a PLDT landline from a cellphone?
For enterprise needs, many teams prefer scheduled calls and email support—this guide summarizes options and what details to prepare.

Chat Support

Use the navigation to open detailed guides for contact options, aftersales, reconnection, and internet troubleshooting.

Aftersales & Reconnection
This site is an independent information resource and is not affiliated with PLDT.
Make your house into a minimalist green garden PLDT Support Guide: hotline, chat, and troubleshooting resources in one place.
Need to speak with PLDT support? This site organizes the fastest ways to reach help—hotline, chat, and self-service steps.

Internet Troubleshooting

Chat option: use PLDT Cares Messenger to report a service issue, request reconnection, and handle aftersales transactions.

FAQ: 171 & 177
Aftersales support includes updating your phone number, requesting relocation, and managing account-related requests.
How to make an abandoned room into a functional Troubleshooting covers common problems like no internet connection and LOS red light, plus quick checks before contacting support.
FAQ topics include: Is calling 171 free? What is the 171 number? How to call 177 using a mobile phone? How to call a PLDT landline from a cellphone?

Report a Service Issue

For enterprise needs, many teams prefer scheduled calls and email support—this guide summarizes options and what details to prepare.

Maintenance Updates
Use the navigation to open detailed guides for contact options, aftersales, reconnection, and internet troubleshooting.
Support Tips

PLDT Support Guide: hotline, chat, and troubleshooting resources in one place.

Need to speak with PLDT support? This site organizes the fastest ways to reach help—hotline, chat, and self-service steps.

Chat option: use PLDT Cares Messenger to report a service issue, request reconnection, and handle aftersales transactions.

Aftersales support includes updating your phone number, requesting relocation, and managing account-related requests.

Troubleshooting covers common problems like no internet connection and LOS red light, plus quick checks before contacting support.

FAQ topics include: Is calling 171 free? What is the 171 number? How to call 177 using a mobile phone? How to call a PLDT landline from a cellphone?
FAQ topics include: Is calling 171 free? What is the 171 number? How to call 177 using a mobile phone? How to call a PLDT landline from a cellphone?